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Personalized service
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Accessibility
Response:
Lieber Iurie, herzlichen Dank für Ihre freundliche Bewertung! Es freut uns sehr zu hören, dass Sie sich in unseren Zimmern wie zuhause gefühlt haben. Ihr positives Feedback bedeutet uns viel. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen. Mit besten Grüßen, Happy.Rentals Team
Response:
Gentile Emanuela Mollica, La ringraziamo per la sua recensione positiva! Siamo felici che abbia apprezzato la posizione, la pulizia e l'ospitalità del nostro appartamento. Speriamo di rivederla presto! Cordiali saluti, Happy.Rentals Team
Response:
Dear Harold, Thank you for your thoughtful review! We're glad you enjoyed the clean and well-equipped apartment, as well as the porches and location. We appreciate your feedback regarding the cabinets and outlets and will keep it in mind. We look forward to welcoming you back in the future! Best regards, Happy.Rentals Team
Response:
Dear Ajet, Thank you so much for your kind words! We're happy to hear that you had an amazing experience with us. Your continued trust in Happy Rentals means a lot, and we always strive to provide the best offerings for our guests. We look forward to welcoming you back on your next visit to Switzerland! Best regards, Happy.Rentals Team
Response:
Vielen Dank, Steve, für Ihr Feedback! Es freut uns, dass Ihnen die Lage und die Ausstattung der Wohnung gefallen haben. Wir bedauern jedoch, dass die Sauberkeit und der Zustand der Möbel nicht Ihren Erwartungen entsprochen haben. Hätten Sie uns während Ihres Aufenthalts kontaktiert, hätte unser Team gerne erneut eine Reinigung organisiert. Wir nehmen Ihre Anmerkungen ernst und werden uns darum kümmern, diese Punkte zu verbessern. Mit freundlichen Grüßen, Ihr Happy Rentals Team
Response:
Dear Kai, Thank you for your feedback! We're glad to hear you enjoyed the apartment and its location. We appreciate you bringing the issue with the door/window to our attention. Your comments help us improve our guests' experiences. If you have any other concerns or need assistance during your stay, please feel free to reach out. Best regards, Happy.Rentals Team
Response:
Hallo Dominic, Vielen Dank für Ihre netten Worte! Wir wissen Ihre positive Bewertung wirklich zu schätzen und es war schön, Sie als Gast zu haben. Wir würden uns freuen, Sie bald wieder bedienen zu dürfen. Happy Rentals Team
Response:
Hallo Claudia, vielen Dank für Ihr Feedback. Es tut uns leid, dass Sie mit der Wohnung insgesamt nicht so zufrieden waren: diese Dinge können direkt gelöst werden mit Absprache mit unserem Team. Ich bedaure, dass Ihre Erfahrung in dieser Unterkunft nicht Ihren Erwartungen entsprochen hat und hoffe, dass Sie bei zukünftigen Buchungen eine angenehmere Erfahrung machen werden. Happy Rentals Team
Response:
Vielen Dank Rita für Ihre Bewertung und Ihren Aufenthalt. Wir freuen uns Sie wieder in Lugano begrüssen zu dürfen. Bis dahin, schöne Grüsse Happy Rentals Team
A damage deposit of CHF200 has to be paid locally for groups under 21.
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