6
3
2
180 m2
Roland
Reviewed On: 20.07.2024
Great view and good location, kitchen is good, a bit lacking plates and glasses. Furniture is cheap and old, needs to be replaced. We had a nice stay.Response:
Hello Roland, Thank you for your feedback! We're glad to hear you enjoyed the stay and we appreciate your comments. We’re happy you had a nice time and hope to welcome you again soon! Warm wishes, Lake Como Holiday
Dianne
Reviewed On: 13.07.2024
The view from the apartment was beautiful and the children enjoyed having their own beach to swim from. These factors compensated for other issues within the apartment. We found it very poorly equipped for 6 people with respect to crockery and glassware making it necessary to wash the dishes after every meal. There was no plug in the sink to hand wash dishes. The furniture and fittings were old and dilapidated, especially in the bedroom and bathroom. We were aware that two bedrooms were separated by a passageway, but we were not aware that this passage also led to a permanent resident's apartment who demanded that doors to the passageway remained closed at all times. This would have been a difficult situation if a family with young children had rented the apartment. The photos of the apartment that were on the website did not match the apartment - different coloured walls and furniture. Had it not been for the excellent location we would have been very disappointed.
Thank you for your feedback, Dianne. We're glad to hear that the beautiful view and private beach made a positive impact on your stay. However, we regret to learn that the apartment did not fully meet your expectations. Thank you again for sharing your thoughts, and we will work on addressing these points to improve future guests' experiences. Best regards, Lake Como Holiday Team
Michael
Reviewed On: 26.05.2024
The apartments were big and one had an incredible view of the lake. The process to locate the unit wasn't very good and the keys to the apartment weren't in the lock box indicated in messaging. The check-in procedures should be updated to be better coordinated among the different people at the company.
Dear Michael, We appreciate your review that the apartment and view met your expectations. Your kind words motivate us to continue to offer our guests the best possible stay. Thank you for the suggestions to improve the instructions and check in procedure. We hope to welcome you again soon! Best regards, Lake Como Holiday
Paulina
Reviewed On: 19.05.2024
The view of the balcony was great. Tge flat is big enough for 6 people. The flat is well located to the ferry and city center of Menaggio.
Dear Paulina, We are pleased with your review that the apartment and the big flat met your family's expectations. Your kind words motivate us to continue to offer our guests the best possible stay. It is nice to hear that you felt so comfortable with us on Lake Como. We hope to welcome you again soon! Best regards, Lake Como Holiday
Gina
Reviewed On: 01.04.2024
The view was incredible! Very clean and staff downstairs was super helpful. Loved having a common space for two families.
Would only change one thing … two of the bedrooms were across a shared hallway. Would have been great if it were truly a three bedroom apartment.
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by again soon when you're in Menaggio. Best wishes! Lake Como Holiday
Donald
Reviewed On: 11.10.2023
Location in Menaggio was excellent. We were 2 minute walk to the main plaza where many restaurants and shops were located. We were a 3 minute walk from the ferry port which made it very convenient to travel to the different towns located around Lake Como. Apartment was clean and had updated appliances. We booked Tosca 3 which is a 3 bedroom unit where the master bedroom, bath and kitchen faced the lake with a fantastic patio. The other 2 bedroom were across the hallway and faced the street with a small balcony. This unit was in need of some minor repairs. 1. the shower enclosure doors would not stay on the tracks, the toilet lid is broken. Wi-fi worked on the lake side but did not let you get to the internet on the street side apartment. These were minor inconveniences and did not adversely affect our stay. However, for the price paid and the statement that wi-fi was included this was a disappointment and minor irritant. Fixing these items would be a minor cost and greatly enhance future stays.
Anthony
Reviewed On: 04.10.2023
Great location!
Stephanie
Reviewed On: 31.07.2023
Everything was clean and nice, thank you.
Kris
Reviewed On: 10.07.2023
Excellent location and great views from the balcony. Issues that we flagged were acknowledged and an effort made to resolve.
Anonymous
Reviewed On: 03.10.2019
We took two of the TOSCA apartments for a family trip. We found the booking process easy and the property was in a really great position. It was very easy to find the building and the staff downstairs were helpful and kind and made checkin very easy. We also appreciated the suggested day trip schedules and that we were allowed to leave our bags with the office after checkout
Braden
Reviewed On: 22.07.2018
July 2018
Great place! The deck looking over the water is worth it alone!
Braden, USA
John
Reviewed On: 03.10.2024
Narelle
Reviewed On: 01.09.2024
Jennifer
Reviewed On: 07.06.2024
Jocelyn
Reviewed On: 26.09.2023
Ina
Reviewed On: 19.08.2023
Hanne
Reviewed On: 08.08.2023
Registration code: 013145-CNI-00182
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